Negative Publicity: Crisis Management for Businesses, Medical Practices

Issues in the news like the recent Ashley Madison data dump prove how negative publicity related to your practice or  the personal activities of any of its owners or employees, can have devastating effects on your professional reputation and financial solvency. Regardless of the cause, every business and medical practice owner and manager should understand some PR crisis […]

Crisis Management: Dealing with Bad Press at Your Business

 Events beyond your control and outside the scope of your business can cause reputational damage and receive media and public attention that can literally shut your business down. Knowing how to handle such an event should be part of your asset protection plan. A previous article examined the different types of crisis plans required to operate any business, especially one that […]

Celebrity Medical Patients Require Extra Supervision, Create Higher Risks

Celebrity (or just high-profile) patients present a number of unique challenges for medical practices and require additional supervision and compliance measures to protect the practice, the patients and staff.     In last week’s discussion I provided some detail on the death of Joan Rivers during her treatment at an outpatient surgery center (ASC), and […]

Protecting Your Practice’s Professional Reputation as an Asset

As with most of your assets there is a lot more offense at play against your professional reputation than there is defense. A simple Google search under a phrase like “doctor complaints” produced seventeen million, (yes, million) results, while a more focused search of “doctor complaints Arizona”, where I work from, narrowed it down to […]